Terms of Service

Welcome to Narrovo. These Terms of Service ("Terms") govern your use of the Narrovo platform at narrovo.com (the "Service") operated by Narrovo ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you are at least 13 years old and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

2. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account and keep it up to date. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, notify us immediately at support@narrovo.com.

3. Your Content

Ownership

You retain full ownership of all manuscripts, character profiles, scene outlines, notes, and other creative content you create or upload to Narrovo ("Your Content"). We do not claim any intellectual property rights over Your Content.

License to Operate

By using the Service, you grant us a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing and improving the Service. This includes sending relevant portions of Your Content to AI providers when you use AI-powered features. This license ends when you delete Your Content or your account.

4. AI-Powered Features

Narrovo offers AI-powered features including prose polishing, character development assistance, and image generation. When you use these features:

• Relevant portions of Your Content are sent to third-party AI providers (currently OpenAI and Anthropic) to process your request.
• AI-generated text suggestions and images are provided as creative assistance. You are responsible for reviewing, editing, and deciding whether to incorporate AI suggestions into your work.
• AI outputs may not always be accurate, original, or appropriate. You should not rely on AI features as a substitute for your own creative judgment or professional advice.
• You own any AI-generated content that you choose to incorporate into Your Content, subject to applicable laws regarding AI-generated works.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Create, store, or distribute content that exploits minors or promotes violence against specific individuals.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Use automated scripts or bots to access the Service in a way that exceeds reasonable usage or circumvents rate limits.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use AI features to systematically generate content intended to spam, deceive, or impersonate others.

6. Subscriptions and Billing

Free Tier

Narrovo offers a free tier with limited features. No payment information is required for the free tier.

Paid Plans

Paid subscriptions are billed monthly through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access to paid features until then.

Refunds

We do not generally offer refunds for partial billing periods. If you believe you have been charged in error, contact us at support@narrovo.com and we will review your case.

7. Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these Terms or engage in activity that harms the Service or other users. Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Narrovo and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or interruption of service.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Indemnification

You agree to indemnify and hold harmless Narrovo from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Terms. If you disagree with the changes, you should stop using the Service and delete your account.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13. Contact Us

If you have questions about these Terms, please contact us at support@narrovo.com.